Privacy Policy

Privacy Policy

The term "BitoPro" as mentioned in this Privacy Policy refers to the owner of the BitoPro website, BitoPro Group, also known as BitoPro Technology Co., Ltd. (referred to as "BitoPro"), including but not limited to its shareholders, directors, investors, employees, or affiliated companies.

To ensure the privacy rights and related entitlements of users availing the services of this website, BitoPro shall adhere to the requisites of the Personal Data Protection Act of the Republic of China (Taiwan), thereby safeguarding and according due respect to your personal privacy. As stipulated in Article 8 of the Personal Data Protection Act, this Privacy Policy ("this Policy") governing the protection of privacy within website services shall expound on the manner in which we collect, process, utilize, and safeguard personal data. Kindly peruse the following content for detailed elucidation:

Chapter 1 Data Collection and Utilization of Personal Information

  1. BitoPro informs you of the following matters in accordance with the provisions of the Personal Data Protection Act,:
    1. Purpose of Collection:
      • To facilitate member management, enhance the quality of website services, or other electronic commerce services, and for survey, statistical, research, and analytical purposes.
      • To align with BitoPro's compliance with regulatory, operational, financial, tax, or risk management demands (including but not limited to independent or joint marketing, financial oversight, management and inspection, contracts, akin contracts or other legal relationships, statistical surveys and analysis, information services, information and database management, internal control, management and audit, and other financial management endeavors) (as classified as 040, 061, 069, 090, 135, 136, 148, 157, 177 in t The specific purpose and the classification of personal information of the Personal Information Protection Act).
    2. Categories of Personal Information Collected:
      • Identity information, such as name, telephone number, bank account number, ID card number, photocopy of ID card, foreigner's passport, residence permit number, and photocopy of residence permit.
      • Characteristic information, such as gender, date of birth, etc.
      • Account information, such as user account and password.
      • Financial information, such as bank account, bank statements, and transactional information.
      • Visual copies of personal identification information, encompassing documents issued by government agencies, passport, ID card, or driver's license.
      • Familial circumstances, e.g., marital status, spouse or cohabitant's name, former spouse or cohabitant's name, date of marriage, number of children, etc.
        • Occupation.
        • Licenses or other permits.
        • Courts, prosecutor's office, or other judicial authorities or procedures: Pertaining to litigation and relevant data concerning civil or criminal matters pertaining to the data subject.
        • Present employment condition, e.g., employer, job title, etc.
        • Business-related licenses.
        • Salary and withholding details: Salary, wages, tax payment situations, etc.
        • Resident identification information, comprising your water, electricity, gas information, or similar details.
        • Additional data, such as home and work addresses, email address, non-confidential emails.
        (The aforementioned data categories, as classified as: C001 identifying individuals, C002 identifying financiers, C003 identifiers within government data, C011 personal descriptions, C021 family circumstances, C038 occupation, C039 licenses or other permits, C041 courts, prosecutor's office or other judicial authorities or procedures, C081 legal transaction business concerning personal data, C093 financial transactions, C102 agreements or contracts, C103 licenses related to business, C131 retrieval of written documents, C132 uncategorized data in the specific purpose and the classification of personal information of the Personal Information Protection Act )
  2. Upon user utilization of BitoPro services, visits to the BitoPro webpage, or participation in website activities, BitoPro shall automatically receive and record server data originating from the user's browser, including yet not confined to IP address, data contained within website cookies, and records of webpages accessed as per user requests.
  3. Duration: The retention duration of personal data for specific purposes, the expiration period stipulated by law or contractual agreement, or the expiration period stipulated by BitoPro (if exceeding the period stipulated by law), shall be determined by the lengthier of the two periods.
  4. Region: Taiwan and any territory where BitoPro services are extended, including areas where utilization of such personal data is deemed necessary in the future based upon BitoPro's commercial judgment.
  5. Disclosure to Third Parties: BitoPro shall under no circumstances sell, exchange, lease, or in any covert manner disclose your personal data to other entities or individuals. Save for instances where your personal consent is obtained or compliance with the subsequent circumstances, and in congruence with legal stipulations, BitoPro shall furnish your personal data collected by this website to third parties as follows:
    1. Judiciary with jurisdiction over BitoPro, financial oversight authorities, or other regulatory authority lawfully requesting such through formal processes.
    2. Cooperative third parties with contractual relationships with BitoPro, their affiliated companies (including but not limited to BitoPro's partnering banks), entities engaged in joint marketing or promotional campaigns with BitoPro, or any other organizations engaging in commercial interactions or transactions with BitoPro, for the subsequent utilization:
      • As a foundation for disseminating assorted informational material by third parties, including yet not limited to marketing information from third parties or their affiliated companies through channels like electronic mail, physical mail, telephone, and short message service (SMS).
      • As a basis for market research conducted by third parties or their affiliated companies to optimize service content, and the integration, importation, documentation, or other means of retention within their internal management systems.
      • Other processing or utilization means specifically stipulated between BitoPro and said third parties or their affiliated companies in a contractual capacity.
    3. In cases of BitoPro's merger or acquisition of assets with other third parties leading to a transfer of operational rights, BitoPro shall publicize relevant particulars. In such an event, all or a part of user information owned by BitoPro may be transferred to a third party; however, the third party shall continue to inherit and abide by the relevant regulations stipulated within this Policy regarding personal data.
    4. Other circumstances mandated by law.
  6. Mode of Usage: Through automated machinery or any other non-automated means.

Chapter 2 User Entitlements

  1. As prescribed by Article 3 of the Personal Data Protection Act, users are entitled to the subsequent rights regarding the provision of personal data:
    1. Users possess the discretion to provide personal data or not. Nonetheless, the event of user refusal to provide personal data shall result in BitoPro's inability to execute necessary verification and processing procedures, rendering the inability to offer relevant services. BitoPro reserves the right to reject applications for relevant transactions or services in such instances.
    2. Users are authorized to query, review, or duplicate their personal data. BitoPro may levy necessary costs and fees in accordance with the law.
    3. Users are entitled to request BitoPro to supplement or rectify their personal data. When exercising this right, you should provide a reasonable explanation as per the law.
    4. Users can request BitoPro to cease the collection, processing, utilization, or deletion of their personal data. However, if the data is required for the execution of relevant procedures, BitoPro shall not be obligated to comply with the request as per the law.
    5. Should you wish to exercise the aforementioned rights, please forward your request to: Support@BitoPro.com. BitoPro shall process your request in accordance with your request. However, until BitoPro verifies your identity as the owner, you may not apply for queries, duplication, access requests, or modifications of personal data and account content that do not belong to you.
  2. According to the aforementioned provisions, you may request the cessation of collecting, processing, utilizing, or deleting your personal data at any time. Nevertheless, once such processes are halted, BitoPro reserves the right to terminate its website services to you.
  3. If your browser, installed programs, or devices permit, you may at any time block, delete, or disable tagging tools (for browser settings, refer to the instructions below), such as selecting the level of cookie acceptance in browser settings, which includes accepting all cookies, receiving notifications when cookies are set, rejecting all cookies, and so forth. However, if you opt to reject all tagging tools, you may be unable to utilize some personalized services or partake in specific activities.
  4. BitoPro reserves the right to reject any voluntary requests for changes, deletion, or modification of personal data that may hinder significant national interests, the lawful execution of public agency duties, or the significant interests of the data collecting entity or third parties.
  5. You may voluntarily choose whether to provide personal data for this website service. However, if you decline to provide necessary data for the completion of the registration process or provide incomplete information, the execution of this website service will be rendered impossible, and BitoPro reserves the right to reject your applications for relevant transactions or services.

Chapter 3 Maintenance of Personal Data

To preserve your privacy, BitoPro shall employ reasonable technological measures to protect personal data. Concerning personal data, registration accounts, passwords, and the like, you shall kindly store them securely to prevent leaks. Except as mandated by government or law and as disclosed by BitoPro in line with this Policy, BitoPro shall bear confidentiality obligations towards personal data. In connection with third parties that have permission to share and utilize member personal data based on this Policy, BitoPro shall impose confidentiality and maintenance obligations akin to the requirements aforementioned. Nevertheless, in the event of actions attributable to the third party itself resulting in a compromise of member rights, BitoPro shall not bear any compensation liability.

Chapter 4 Disclaimer

  1. You agree that the information you provide, such as your phone number, email, and ID card details, for the purpose of registering a BitoPro account is accurate. Should any false or untrue information be provided, you agree to assume all civil and criminal legal responsibilities. If any illegal use of your personal data or abnormalities are discovered thereafter, you undertake to promptly notify BitoPro.
  2. You acknowledge that when using this service, the information provided and used is legal, does not infringe upon third-party rights, violate third-party agreements, or engage in any unlawful activities. If the use of this service causes harm to third parties, except for intentional acts or gross negligence on the part of the company, the company shall not assume any compensation liability.

Chapter 5 Privacy Policy Amendments

BitoPro shall periodically revise the website policy. If users have any queries regarding the website's privacy policy or any matters related to personal data, they may contact us through the customer service system.

Chapter 6 Language

This Privacy Policy is composed in Chinese. Any translation of this Privacy Policy into other languages is provided for convenience only and should not be used for the interpretation or application of this Privacy Policy. The English translation of this Privacy Policy is for reference purposes only. In case of any discrepancies, the Chinese version shall prevail.